LG Bottom Freezer Ice Maker Not Working: Quick Troubleshooting Guide

August 25, 2023
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Lets Start with Helpful LG Resources

It can be extremely frustrating when your refrigerator isn’t producing ice cubes as it should.

Before we do a deep dive into troubleshooting your LG refrigerator ice maker, let’s provide some quick resources to LG that you may wish to explore in your effort to solve your problem.

Customer Support Hotline: 800-243-0000

LG Premium Care Number: 1-855-549-0540

Request a Repair

Model Number Search

Entering the model number of your LG fridge on this search page will give you many resources including product manuals, software, video tutorials and more.

Diagnosing Error Codes and Test Modes

When your LG bottom freezer ice maker stops working, check for error codes on the digital control panel. Error codes show as letters starting with "ER," "E," or "r" and help determine the issue. To find the cause, run a diagnostic test using the test button on your ice maker.

First, locate the on/off switch and make sure your ice maker is turned on. Under the ice maker unit, find the test/fill button.

Conduct a test using this button to identify issues with the water inlet valve, cooling fan, control board, or water inlet hose.

Keep track of the error codes and these common issues:

  • Water Inlet Valve: A faulty water valve may stop ice production. Replace it if needed.
  • Evaporator Fan: The evaporator fan is located within the freezer compartment and keeps dool air circulating throughout the freezer compartment. A malfunctioning cooling fan motor in may prevent the ice maker from working.
  • Control Board: A defective control board can cause the ice maker to stop working. Contact a refrigerator repair technician for assistance.
  • Fill tube: Inspect the fill tube for any issues that can prevent water from reaching the ice maker assembly.

Use the error codes and diagnostic test results to decide the best course of action to fix your LG bottom freezer ice maker.

Addressing Common Ice Maker Problems

Temperature and Freezer-Related Causes

The freezer temperature plays a significant role in your ice maker's performance. Make sure it's set correctly, ideally right at 0°F.

Proper air circulation within the freezer is crucial to maintaining the right temperature. Keep food items evenly spaced and avoid blocking the vents for optimal air flow.

If the freezer temperature is correct but the problem persists, try resetting the ice maker. Locate the test/fill button on the underside of the ice maker unit and press and hold it until the ice maker starts a cycle.

By following these simple troubleshooting steps, you can get your LG bottom freezer ice maker back in working order.

Reset and Power Switch Issues

Start by checking your ice maker's power switch. Make sure it's turned on, as this might be the reason it's not working. If it's on and still not making ice, try resetting it.

To do this, turn off the switch, wait a few seconds, then turn it back on, or unplug the refrigerator for 5 minutes before plugging it in again.

Water Dispenser and Water Supply Concerns

Your water supply must be continuous and unobstructed into the ice maker compartment in order to allow proper function.

First, ensure your ice maker is switched on. Next, check your water dispenser to see if water is coming out. Also look at your ice dispenser to see if it's dispensing ice cubes.

No water or ice cubes? This could point to a problem with your water line or defective water inlet. Ensure the water line valve is open and functioning.

A kink or blockage in the line could also cause issues. If you find any of these problems, they’ll need to be fixed them to restore ice production.

Any problem in the fill tube can partially or fully restrict water pressure which will slow or stop the production of ice cubes in your LG refrigerator ice maker.

Motor and Control Board Failures

Motor and control board issues can also cause your ice maker to malfunction. To test the motor, look for any signs of wear, overheating, or strange noises. If you suspect a control board issue, you may need professional help to diagnose and fix the problem.

Ice Tray and Flow Complications

Inspect the ice tray for any damage or obstructions. If it's cracked or warped, replace it. Ensure the ice maker's flow sensor is functioning properly, as it plays a vital role in monitoring the water flow to your ice maker.

By addressing these common ice maker problems, you can ensure your LG bottom freezer ice maker works as it should.

A refrigerator with icicles hanging from its freezer door.

Don't forget to thoroughly check your ice tray for any hidden cracks or obstructions!

Maintenance and Replacement of Ice Maker Parts

Keeping your LG ice maker in good condition starts with regular maintenance. This section will guide you through essential tasks like water filter and inlet valve care, and replacing the freezer door and fan.

Water Filter and Inlet Valve Care

Ensure the water filter in your LG bottom freezer refrigerator is clean and up-to-date. Replace it every six months or as suggested by the manufacturer.

A clogged or dirty water filter can be problematic for two reasons:

  1. It won’t filter out particulates from your water nearly as well as a clean water filter
  2. It can reduce water pressure and slow or halt the production of ice cubes in your LG refrigerator ice maker

This helps maintain optimal ice production and water quality. For guidance on replacing the filter, refer to your user manual or visit the LG support page.

Similarly, inspect the water inlet valve for any leaks or damage regularly. If you notice any issues, make sure to fix them as soon as possible to avoid potential ice maker failures.

Replacing the Freezer Door and Fan

Your refrigerator's freezer door plays a key role in ice production. If your ice maker isn't working as expected, check the door seal for any wear or damage.

A poor seal lets warm air in, affecting the ice maker's performance. Replace the door seal if necessary to maintain proper functioning.

The fan inside your LG bottom freezer refrigerator is essential for the ice maker, as it maintains an optimal temperature for ice production. If you notice a drop in ice production or poor performance, it could be due to a faulty fan.

Follow this reliable guide to replace the fan.

By regularly maintaining and replacing essential parts, you can keep your LG ice maker working at its best.

Frequently Asked Questions

How do I reset my LG freezer ice maker?

To reset your LG bottom freezer ice maker, first ensure it's turned on by locating the on/off switch. Next, find the test/fill button on the underside of the ice maker unit. Press and hold this button until the ice maker starts a new cycle. This may take a few seconds.

Why is my LG freezer not making ice?

Various factors can cause your LG freezer not to make ice. Possible reasons include water supply issues, the ice maker being turned off, or the freezer temperature being too high.

For specific troubleshooting steps, it's best to refer to the manufacturer's guidelines or consult a qualified technician.

Why is my LG ice maker making ice but not dropping it?

If your LG ice maker is producing ice but not releasing it, the issue could be related to the ice maker's motor, temperature, or mechanical components. Ensure the freezer temperature is cold enough and there is no frost build-up blocking the ice release mechanism.

If the problem persists, contacting a technician for a thorough assessment is recommended.

Frank Salvatore

Hey there - I'm Frank Salvatore. I created this site as a comprehensive kitchen resource. You'll find everything you need to know about everything in your kitchen. From appliances to utensils and layout - it is covered on this site!

About Me
Frank Salvatore
I created this site as a comprehensive kitchen resource. You'll find everything you need to know about everything in your kitchen. From appliances to utensils and layout - it is covered on this site!
Learn More About Me
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