KitchenAid Freezer Not Making Ice

April 21, 2023
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What to do When Your Kitchen Aid Ice Maker Isn’t Making Ice

It can be frustrating when your KitchenAid freezer has low ice production or isn’t making ice cubes at all. To help provide a bit of context to the troubleshooting steps in this article, we’re going to very briefly discuss how KitchenAid ice maker works. We then discuss how to identify and address common ice maker problems.

Ice makers rely on the evaporator fan and coil, condenser coil, and the freezer's ice cold temperature to produce ice.

  • Evaporator Fan - The evaporator fan circulates cold air around the ice maker, helping to freeze the water.
  • Evaporator Coil - The evaporator coil then turns the liquid refrigerant into a cold gas, maintaining low temperatures in the freezer.
  • Condenser Coil - The condenser coil, releases heat collected from inside the freezer into the outside air in your kitchen - this ensures the freezer compartment stays cold and efficient.

To make sure your ice maker functions properly, ensure that your freezer's temperature is set correctly. Kitchenaid actually recommends a temperature of 0 degrees Fahrenheit for your freezer compartment and 37 degrees Fahrenheit for your refrigerator.

Maintaining the right temperature and air circulation will help you get the ice you need from your KitchenAid freezer.

Possible Causes

When your KitchenAid freezer isn't making ice, several factors could be responsible. This section will outline some possible causes and help you identify the issue.

Control Lock is On

Check if the control lock feature is enabled by mistake on your refrigerator control panel. It prevents your ice maker from working. Disable it to resume normal ice production.

Defective Door Switch

Inspect the door switch on your freezer. If it's faulty, it could stop the ice maker. Ensure the switch properly activates when the freezer door is closed.

Dispenser Switch Failure

A broken dispenser switch may prevent the ice maker from releasing ice. Test the ice dispenser by pressing its switch to identify any issues.

Frozen Water Line

Ice might not form if the water supply line is frozen. Examine the water line for blockages, and thaw it out if necessary.

Faulty Ice Maker Assembly

Your KitchenAid refrigerator ice maker assembly may be experiencing issues. Confirm if the ice maker components are functioning correctly.

Defective Water Inlet Valve

A faulty water inlet valve can disrupt ice production by reducing or eliminating all water pressure to the ice maker. Make sure your water valve is working properly and letting water flow into the ice maker.

Clogged Water Filter

A clogged water filter could reduce water flow to the ice maker, impacting ice production. Water filters fill with sediment and need to periodically be replaced - typically twice annually. Replace the filter if required to maintain proper ice cube formation in your KitchenAid automatic ice maker.

Replacing an Old or Clogged Water Filter Can Sometimes Get Your Automatic Ice Maker Working Properly Again

Common Solutions

Note: When in doubt, call an appliance repair company. Freezers use both water and electricity which can be a deadly mix if you don’t know what you’re doing. An appliance repair professional can quickly and easily diagnose most icemaker issues and prevent more expensive problems down the road.

Thawing the Water Line

If your KitchenAid freezer is not making ice, the water line might be frozen. You can thaw it by first unplugging your refrigerator.

Disconnect the water line and use a hair dryer at its lowest setting to melt the ice inside. Be careful not to apply too much heat, as this can damage the water line.

Reconnect the water line and restore power to your refrigerator. This should allow water to flow and improve ice production.

Checking and Replacing the Water Inlet Valve

Another common issue is a faulty water inlet valve. To check its function, disconnect your refrigerator from the power source and turn off the water supply. Remove the water inlet valve from the back of the refrigerator and examine it for any signs of damage or wear.

The video below provides instructions on how to replace the water inlet valve on KitchenAid Model # KRFF507HPS02.

Replacing a water inlet valve on the Kitchenaid KRFF507HPS02 refrigerator

If necessary, replace it with a new one. Reattach the water line, turn on the water supply, and plug in your refrigerator. This should ensure proper water flow to the ice maker.

Replacing the Water Filter

A clogged water filter can also reduce ice production. Check your refrigerator's filter and replace it if needed. You should be changing your water filter about twice annually. It is essential to use the appropriate filter for your KitchenAid refrigerator model.

After replacing the filter, test your ice maker and see if it is functioning correctly. Proper water flow through the filter is vital for ice production.

Replacing a Kitchen Aid Water Filter on the KitchenAid Model KRFC302E

Replacing the Ice Maker

If none of these steps have helped, you may wish to call an appliance repair company. It could be that you need to replace the entire ice maker assembly.

If you choose to do this yourself, you’ll first have to order a new ice maker and install the new ice maker by following the manufacturer's instructions.

Replacing a Kitchen Aid Ice Maker

Prevention Tips

Keeping your KitchenAid freezer's ice maker functioning well is important. Here are some tips for preventing ice-making issues:

Check temperature settings: Ensure your freezer is set correctly. Your freezer temperature should be 0 degrees Fahrenheit and your fridge should be around 37 degrees Fahrenheit.

  • Adjust the internal thermostat if needed.
  • Confirm the door seals properly, maintaining the temperature.

Inspect water supply: A proper water supply is crucial for your ice maker to produce ice. If there are any kinks in the water line or the shutoff valve isn't fully open, fix it immediately. KitchenAid recommends connecting the water supply to a cold water source.

Keep the ice maker clean: Regularly clean your ice maker using a plastic utensil to remove any jammed ice. This will help prevent damage and ensure proper functioning. KitchenAid provides guidance on troubleshooting and cleaning your ice maker.

By following these tips, you can help your KitchenAid freezer's ice maker stay in optimal condition and continue producing ice without issues.

Frequently Asked Questions

How do I reset my KitchenAid freezer ice maker?

To reset your ice maker press the reset switch on the panel in the freezer compartment for five seconds and release. If you don’t have a reset button, push on the white bail arm until you hear it click twice. If you’re not able to effectively reset your icemaker, consult your user manual or KitchenAid's troubleshooting guide for more detailed instructions.

Why is my KitchenAid refrigerator freezer not making ice?

There could be several reasons for your freezer not making ice. Some common issues include problems with the ice maker assembly, frozen waterline, faulty water inlet valve, incorrect internal freezer temperature, or a poorly seated or clogged water filter. Check your product manual or refer to KitchenAid's troubleshooting guide for more information.

Why is my Kitchenaid ice maker not filling with water?

If your ice maker isn't filling with water, it might be due to a frozen water line or a defective water inlet valve. Make sure your refrigerator temperature is at 37 degrees Fahrenheit and your freezer temperature is at zero degrees Fahrenheit. After setting these temperatures, allow both compartments to thaw and run for 24 hours and check to see if the ice maker starts filling with water. If the issue persists, consult a professional for assistance as suggested by KitchenAid.

Frank Salvatore

Hey there - I'm Frank Salvatore. I created this site as a comprehensive kitchen resource. You'll find everything you need to know about everything in your kitchen. From appliances to utensils and layout - it is covered on this site!

About Me
Frank Salvatore
I created this site as a comprehensive kitchen resource. You'll find everything you need to know about everything in your kitchen. From appliances to utensils and layout - it is covered on this site!
Learn More About Me
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